Telephone Systems
Phone Systems are one of the main communication channels with customers, vendors and suppliers. It needs to be reliable and modern. Needs to be able to manage your needs of remote working, call center type features, reports and web meeting tools.
We are Platinum Partner for 3CX. A software-based phone system that provides advanced features with affordable pricing.
With 3CX's Phone System you get:
- Remote work with apps for iPhone and Android, Mac and Windows.
- Manage staff performance with advanced call reports. Monitor your agents calls.
- Integrated video conferencing for up to 100 participants
- Integrates with you web site for on-line Customer Support.
- View the presence of colleagues in remote offices.
- Advanced Call Center Features
- IVR and Auto-attendant functionalities.
- Integrated Wallboard for real-time monitoring.
- Call Back feature.
- Recording of calls.
- Set notifications based on triggers.